Dead ESP32-S3-Box-3

[philgrocks]

I just got my ESP32-S3-Box-3 purchased from Adafruit, loaded software on it and it was working.

Less than 6 hours later I smelled a horrible smell and I found it was coming from the ESP32-S3-Box-3. Further investigation and I found the S3 to be very warm.

It was dead.

How do I get a replacement?

Order Confirmation No: 3230394-2462782928

[ESP_Rachel]

Is your device working now?
How did you power the device? Please describe.
If you purchased from Adafruit, please contact the Adafruit customer service.