Devices not released when admin account deleted
Posted: Fri Nov 12, 2021 11:39 am
It seems a device is always attached to an account even if the account is deleted. It therefore cannot be used by any other account.
Situation: I wanted to change the admin account for my device but this proved impossible via the API or Dashboard. I then deleted my account via the API even then, the device cannot be claimed by either a different account or (unsurprisingly) a new account created with the same email address as the old account.
Ist there any solution to this? Is my device now 'lost' to Rainmaker?
Situation: I wanted to change the admin account for my device but this proved impossible via the API or Dashboard. I then deleted my account via the API even then, the device cannot be claimed by either a different account or (unsurprisingly) a new account created with the same email address as the old account.
Ist there any solution to this? Is my device now 'lost' to Rainmaker?